Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on respectformarriage.org that needs a second look, or just want to tell us what you think of our coverage? This page explains the best way to reach us and what happens once you do.
How to Contact Our Team
Email is the most reliable way to get in touch, and it is the channel our team actually monitors. A real person reads every message that comes in — we do not rely on canned replies to stand in for a proper answer. If your enquiry relates to a specific operator, a promotional offer, or a page on the site, mentioning the exact page or name in your message helps us get back to you with something useful rather than a generic reply.
We aim to respond within a couple of working days. During busier periods — for example around major seasonal promotions when several operators update their offers at once — it can take a little longer, so thank you in advance for your patience.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — including how Gold Coins and Sweepstakes Coins differ, how the free entry method works, or how redemption generally functions.
- Corrections and updates — operators change their welcome offers, eligible states, and terms often. If you believe something on our site is out of date, we want to know so we can check it.
- Feedback on our rankings and reviews — we welcome input on how we compare social casinos, including the criteria we use and any experiences you would like to share.
- Content suggestions — if there is a topic around sweeps coins casinos, mobile play, or state-by-state availability that you think deserves coverage, let us know.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, please introduce yourself and explain what you have in mind.
- Concerns about responsible play — if you or someone you know would like guidance on setting limits or taking a break from social casino play, mention this in your message and we will point you toward appropriate resources.
Before You Write In: What We Can and Cannot Help With
We are an independent comparison and information site, not the operator of any sweepstakes casino listed here. That means a few things are worth clarifying up front:
- We cannot access, close, or verify an individual player's account. Account-specific issues, identity verification problems, or prize redemption queries need to go directly to the operator's own support team, whose contact details are usually listed in their terms and conditions or help centre.
- We cannot confirm whether a specific operator is available in your state or guarantee eligibility. State-by-state availability changes and is set by each operator, so always check the current terms on the operator's own site before signing up.
- We do not provide legal or tax advice. If you have questions about whether a sweepstakes casino is permitted where you live, or how a redeemed prize should be reported, we would encourage you to check your state's current rules or speak with a qualified professional.
- We do not process payments, coin purchases, or redemptions on behalf of any operator — those transactions happen entirely on the operator's platform.
What we can do is help with questions about how the sweepstakes model works in general, how our own rankings are put together, and anything related to the content published on respectformarriage.org — including our page comparing Best Non GamStop Casinos 2026 if that is relevant to what you are looking for.
How We Review What You Send
Messages are read by a member of our editorial team, not routed through automated filtering alone. If your message flags a factual error — say, an outdated welcome offer, a state that is no longer eligible, or a redemption detail that has changed — we treat that seriously and check it against the operator's current terms before making any update. We do not take promotional claims from any operator at face value, and reader reports are one of the ways we keep listings accurate.
If your message is a partnership or commercial enquiry, please note that commercial relationships never determine how an operator is ranked on this site. Our ratings reflect the criteria set out in our review process, and no payment moves an operator up the list.
A Quick Note on Response Times and Expectations
We are a small editorial team covering a fast-moving space — new social casinos and updated welcome offers appear regularly, and state eligibility can shift with little notice. We do our best to reply promptly, but we would rather send a considered answer a day or two later than a rushed one immediately. If your question is urgent and relates to an active account, contacting the operator directly will almost always get you a faster answer than writing to us.
Whatever the reason for reaching out, thank you for taking the time. Reader feedback is a genuine part of how we keep this site accurate and useful, and we look forward to hearing from you.